Careers at Ventura
Operations Supervisor - Knox

Location:
East  
Employment Type:
FP - Full-Time Permanent  
Department:
KNOX OPERATIONS

Who we are

Ventura has been moving people since 1924 and is the largest privately owned bus company in Australia. Ventura have been providing dependable, friendly and sustainable bus services for over 90 years'.  With over 1600 employees and over 950 buses and coaches, Ventura carries more than 30 million passengers across Melbourne each year. 

The Role

This Full Time Role will be based at one of our depots in the Eastern Region. Reporting to the Senior Operations Supervisor with a functional report to the Depot Manager, the Supervisor is primarily responsible for the supervision and day to day management of Bus Drivers and other staff relevant to the depot.

Key Responsibilities

  • Ensure drivers depart on time at the commencement of all shifts and changeovers
  • Minimise any service disruptions by following policies with regards to vehicle breakdowns, absenteeism, on road / in yard accidents or road closures as indicated by Vic Roads. This involves ensuring that the Operations Centre is staffed at all times.
  • Providing support and communication to drivers on the road, by means of radio and telephone where required, as well as face to face guidance

What are we looking for?

  • Commercial experience gained within the Hospitality, Transport, Defence or Manufacturing sectors would be highly desirable
  • Experience in coordinating, managing and/or scheduling operations across teams and/or mobile workforces would be highly advantageous
  • Excellent communication skills, both face to face and remotely
  • Superior customer service experience
  • Excellent time management and organisational skills
  • Ability to manage workloads in a fast paced and demanding work environment
  • Be able to demonstrate examples of resilience, initiative ,working autonomously as well as a team member

What you will need

  • HR Licence or willing to obtain
  • Working with Children's Check or willing to obtain
  • Drivers Accreditation or willing to obtain
  • Intermediate Word & Excel skills
  • Willingness to work shift work

What we offer

  • Salary packaging
  • Employee Assistance Program
  • Training and development opportunities
  • Strong family culture

This position is only open to applicants with relevant rights to work in Australia.

For any initial enquiries, please contact the Ventura Recruitment Team on 1300-Ventura.

Closing Date: 4pm Friday 6th of October 2017